POSITION: OPERATIONS ASSOCIATE, NF-1101-02
Flexible (0-40 hrs/wk) Salary: $8.28-$8.75 per hour |
LOCATION: MCCS, Business Operations Branch Main Store, 7-Day Store, Service Station |
| AREA OF CONSIDERATION: Current NAFI employees aboard MCAS, Yuma and all qualified outside applicants. |
| DUTIES: Assist Store Manager in operations of a retail activity. May oversee operation of a small retail activity with 1-3 employees. Assists and services customers with location, selection and purchase of merchandise. Merchandises, displays and maintains appearance of assigned area(s). Ensures items are properly marked. Operates a cash register, receives payments, makes change, bags, or wraps merchandise, approves refunds and voided transactions and completes related sales records. Prepares written sales slips as appropriate, verifies personal checks and credit cards. Orders, receives and maintains sufficient stock to meet stocking. Advises supervisor of damages, out of stock and/or slow moving merchandise. Assists Manager daily to open or close activity. Performs opening and closing procedures on EPOS terminal, verifies daily cash receipts, change funds, compiles and fills out daily data entry and accounting forms, solves customer and employee problems. May meet with direct delivery vendors to place orders from commercial items for stock, maintains and stocks merchandise on sales floor. Assists in inventories by counting all types and quantities of merchandise items during inventory. Recounts and searches storage locations to assist in determining basis for over/short or misplaced items. Ensures proper accountability and security of assigned area(s). May complete money orders, invoices and other paperwork. May accept merchandise sales for layaway and Deferred Payment Plan (DPP). May perform general housekeeping duties such as cleaning or dusting fixtures and merchandise. May sort and replenish merchandise. May maintain contact with buyers on customer needs and stock level of merchandise. Ensures merchandising of area of responsibility to meet established Marine Corps Exchange standards. Collaborates with coworkers to complete work projects. Provides superior customer service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards and any injury, occupational illness and /or property damage resulting from workplace mishaps to the immediate supervisor. Performs other related duties as assigned. |
| QUALIFICATION & REQUIREMENTS: Experience overseeing operation of a small retail establishment. Must be familiar with business mathematics and merchandising methods. Skill to operate cash register and handle large sums of money accurately. Skill to process daily activity paperwork . This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs. with assistance. |
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| Condition of Employment: Applicants are required to successfully complete required background check and screening. Applicants are assured of equal consideration regardless of race, color, religion, sex, national origin, age (over 40) or physical or mental disability. |
Drug Free Workplace Statement
MCCS is a Drug free workplace. The use of illegal drugs by MCCS employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines and sailors, and their family members have a right to a reliable and productive Federal workforce. |
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